Meet Our Staff
Meet Our Staff Bascom Truck and Automotive, Inc. has a crew of 30 people to help meet your needs. We have thirteen guys on the day shift, eight on the night shift, and three ladies that manage the administrative and accounting areas. Some have been with us for many years, but some are more recent additions. We look forward to doing business with you.
Dick Bascom - Owner/President
Dick is originally from Panora, Iowa, graduating from high school in 1973. After high school, he attended the auto mechanics program at Des Moines Area Community College while fixing trucks in the Hyman Freightways shop at night. From this began Bascom Truck and Automotive, Inc. in 1975.In the relatively small amount of time left after work, Dick enjoys other mechanical things. He's an instrument rated private pilot, and is currently restoring a 1967 GTO convertible. Sometimes Dick finds the opportunity to travel with his wife to places far and near - Branson, MO is always a favorite, although he found the scuba diving to be better in Guam and Hawaii.
Mike Bascom - General Manager
Mike grew up "fixing" things at home. Fortunately his skills improved with age and experience. He earned a Bachelor's degree in Small Business Management. After two years of mission service in Guam as a business manager, he returned to BTA in 2003, working as a mechanic on the night shift. Over the years, he got a day shift position, and then worked in the service office before becoming the General Manager. Mike lives with his wife and four daughters on a small acreage outside town.
Mandy (Bascom) McWilliams - VP of Finance
Mandy was enamored with pens, paper and calculators as a child, and dreamed of being a cashier. She earned a Bachelor's degree in Business Management and Business Finance. She started working in the office, helping Diane Bascom, in 2003. Her husband Ronald, was a mechanic in Nebraska when they met, and he now works at BTA as well. They live in the country with their two sons and a daughter.
Ronald McWilliams - Service Manager
Ronald McWilliams, originally from southern Missouri, earned degrees in Automotive Technology and Auto Body from Andrews University. He spent his early career working on cars in Nebraska, before moving to the Des Moines area in 2006 and learning diesel repair at Bascom. He moved into the Service Manager position in April, 2022. Outside of work, Ronald likes to "play farm". He raises a few Highland cows, and has a collection of chickens, dogs, and barn cats. In the summer, he enjoys growing as big of a garden as his wife will let him, and camping and traveling with his family.
Jon Cotton - Service Advisor
Jon was in the tire business for over 30 years. He came to BTA as a night dispatcher in 2011, later moving to the day shift. Jon likes to play with his farm tractors. He likes to small bale his 13 acres of hay, and enjoys riding his motorcycles and four wheeler.
Josh Beldin - Service Advisor
Josh Beldin came to BTA in 2012 after spending a number of years working in the construction industry. Josh has always been working on things for himself and his friends, but put those skills to use professionally when he joined BTA. He and his wife have 2 sons and a daughter. He enjoys going places, riding dirt bikes, and camping.
Traci Cotton - Ambassador of First Impressions and Invoices
Traci has been in the service industry since 1985. After working for some years in the tire industry, she came to BTA in 2013. She enjoys talking to and helping customers. She enjoys living on a small farm, and taking care of her dogs and horses with the help of her husband and daughter, and riding her four wheeler. She enjoys planting a garden every year and improving the landscape with flowers and trees.
Matt Dickey - Night Shift Foreman
Ben Bascom - Day Shift Foreman
After 47 years of service, Ben Bascom retired in March 2023.Iowa Truck Repair Services - Call Now, for Iowa truck repair: 515-289-4545
Hours
Monday – Thursday: 7:00am – 2:00am.
Fridays: 7:00am – 4:00pm.
Saturdays and Sundays: Closed
Monday – Thursday: 7:00am – 2:00am.
Fridays: 7:00am – 4:00pm.
Saturdays and Sundays: Closed